Privacy policy

Last updated: July 30, 2026

This Privacy Policy explains how TE Custom Designs collects, uses, shares, and protects information when you visit our visit our website, place an order, upload artwork, contact us, or use our services.

Information We Collect

We may collect the following information:

  • Contact information, including your name, email address, billing address, shipping address, and telephone number

  • Order information, including products, sizes, quantities, customization details, and delivery preferences

  • Uploaded content, including artwork, logos, photographs, text, and other design files

  • Payment information processed by our payment providers

  • Device and website information, including IP address, browser, device type, pages viewed, and website interactions

  • Messages, reviews, survey responses, and customer-service communications

Payment information is submitted to secure third-party payment processors. We generally do not receive or store your complete payment-card number.

How We Use Your Information

We may use personal information to:

  • Process, produce, and deliver orders

  • Create custom products and designs

  • Process payments and refunds

  • Provide order and pickup updates

  • Respond to questions and support requests

  • Detect fraud and protect our website

  • Improve our products and website

  • Send marketing messages when permitted

  • Maintain accounting and business records

  • Comply with legal obligations

Customer artwork is used to complete orders, provide support, and maintain necessary order records. We will not intentionally publish customer artwork for advertising without permission.

How We Share Information

We may share information with service providers that help operate our business, including:

  • Website and online-store providers

  • Payment processors

  • Shipping and delivery companies

  • Cloud storage and technical providers

  • Email and customer-service providers

  • Analytics and advertising partners

  • Professional advisers and government authorities when legally required

These providers receive information only as reasonably necessary to perform their services.

We do not sell personal information for money. However, certain analytics or advertising activities may be considered a “sale” or “sharing” under some state privacy laws. Where required, customers may request to opt out.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to remember preferences, maintain shopping-cart functions, measure website performance, prevent fraud, and display relevant advertising.

You can control cookies through your browser or available website privacy settings. Disabling certain cookies may affect website features or checkout functionality.

Marketing Communications

If you subscribe to marketing emails or text messages, we may send product updates, promotions, or business news. You can unsubscribe from emails using the link provided in each message. Text-message recipients may reply STOP to opt out when applicable.

Order confirmations and other transactional communications may still be sent when necessary to complete your purchase.

Data Retention

We retain personal information only for as long as reasonably necessary to complete orders, provide support, maintain business and tax records, resolve disputes, prevent fraud, and satisfy legal requirements.

Uploaded artwork may be retained with the related order record. You may request deletion, but certain information may need to be retained for legal, accounting, fraud-prevention, or transaction-record purposes.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of eligible information

  • Obtain a copy of your information

  • Opt out of certain targeted advertising or data sharing

  • Withdraw consent where processing is based on consent

  • Appeal the denial of an eligible privacy request

Submit a privacy request through our website contact form or email tiff@tecustomdesigns.com. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Children’s Privacy

Our website is not intended for children under 13 years old, and we do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information, contact us so we can review and delete it when required.

Third-Party Links

Our website may contain links to social media platforms or other third-party websites. We are not responsible for the privacy practices, content, or security of those third parties.

Policy Updates

We may update this Privacy Policy when our business practices, website services, or legal obligations change. The updated date will appear at the top of this page.

Contact Us

For privacy questions or requests, contact:

TE Custom Designs
Oologah, OK 74053-6240
United States
Email: contact@tecustomdesigns.com